Welcome to the Powered FAQ's

We take a shot at answering your Frequently Asked Questions in a question-answer format. Let us know if you have a question not listed, if it repeats enough you'll probably see it here.



Q. Where are you located?

A. The Power Optionz office sits right behind the Mercato mall in Jumiera 1, Dubai. Most orders and pickups are made through this office. Contact us for further directions.


Q. What is the Cashu card?

A. The Cashu card is a new way of posting payment to websites around the world. Developed by Maktoob, Cashu is a recharge card similar to Wasel charge or telephone charge cards. Cashu is used to add "Cashu points" to your account and is regarded as a safe and efficient way of posting online payment without using credit cards.


Q. How do I use a Cashu card?

A. Using a Cashu card is Simple! all there is to it is to place an order for a Cashu card online to be delivered free of charge to your door. Simply pay the courier the cost of the points for the value of the card.

Next log onto PowerOptionz.com and shop as you would normally do. At checkout enter Cashu as a method of payment and verify the balance of Cashu points available to the total points of the items purchased.


Q. Does Power Optionz Provide a Money back Guarantee?

A. Yes, we provide a 10 day money back, however check the return policy before contacting us for returns. We will assist in all cases.


Q. How do I special order an item?

A. To inquire about a special item send an email to sales with your desired items, we will then return your email and try to fulfill your requirements. you can also check the special order policy.